Terms & Conditions — Complete Rules for Using Betlee

By using betlee (hereinafter referred to as the "Platform", "we", or "us"), you are deemed to have fully accepted these Terms & Conditions. If you do not agree with these terms, please do not use betlee.

These terms apply to the betlee website, mobile app, and all digital platforms. betlee reserves the right to modify or update these terms at any time. Users will be notified of any changes via the platform.

To open an account at betlee, you must meet the following requirements:

• You must be at least 18 years of age. A national ID card or other government-issued document may be required for age verification.
• Each person may only register one account. Creating multiple accounts is strictly prohibited.
• All information provided at registration must be accurate, complete, and kept up to date.
• The mobile number and email address on the account must belong to the member.
• betlee cannot be accessed from countries or regions where online gaming is prohibited by law.

KYC Verification

Betlee reserves the right to verify a member's identity at any time. Withdrawals may be temporarily suspended until verification is complete. Required documents — a scanned copy of a national ID card or passport — must be submitted.

Betlee supports Bangladesh's most popular payment methods. We are committed to keeping transactions as simple and fast as possible.

Supported payment methods:

• Withdrawal requests can only be made to the same payment method used for the deposit.
• Withdrawals to third-party accounts are not permitted — the name on the payment account must match the name on the betlee account.
• Funds related to a bonus cannot be withdrawn until the bonus wagering requirements have been met.
• betlee reserves the right to temporarily delay withdrawals while a verification process is ongoing.

The following rules apply to all betting on betlee, across every category — Sports Betting, Live Casino, and slots.

• Once a bet is confirmed, it cannot be cancelled unless betlee itself declares the bet void.
• If a bet is placed at incorrect odds due to a technical error, betlee reserves the right to void that bet.
• If a match or event is cancelled, the stake will be refunded, subject to specific conditions.
• Attempting to generate artificial profits by placing opposing bets on the same event is prohibited.
• In live betting, betlee's decision shall be considered final.

Betlee offers a variety of bonuses and promotions — including welcome bonuses, cashback, free bets, and VIP rewards. The following rules apply to earning and using these bonuses.

Wagering Requirement

Every bonus comes with a wagering or turnover requirement. For example, a 20x wagering requirement means you must place bets totalling 20 times the bonus amount before you can withdraw it. The specific conditions for each bonus are listed on that offer's detail page.

• Bonuses are generally valid for 30 days. If wagering requirements are not met within this period, the bonus will be forfeited.
• If multiple bonuses are active at the same time, each must be used separately.
• Winnings from free bets are generally not subject to wagering requirements; however, only the profit is paid out — the original stake amount is not included.
• betlee reserves the right to void bonuses and associated winnings in cases of suspected bonus abuse.

The following activities are strictly prohibited on betlee. Violations may result in permanent account closure and forfeiture of all funds.

• Creating Multiple Accounts for the Same Person (Duplicate Accounts)
• Using another person's account or registering under someone else's identity
• Using artificial or systematic betting strategies (arb betting) to meet bonus requirements
• Exploiting any technical bug or vulnerability on the platform
• Transacting funds from illegal sources on betlee (money laundering)
• Cheating or acting dishonestly toward other members

Betlee takes your personal information seriously. Any data we collect is used solely to provide and improve betlee's services.

• Your personal information is never sold or shared with third parties.
• All data is protected with SSL 256-bit encryption.
• Information may be disclosed to authorities where legally required.

For more details, visit our Privacy Policy page.

Betlee believes gaming is for entertainment — not a source of income. We encourage all members to play responsibly and provide the tools needed to do so.

• Set your own daily, weekly, and monthly deposit limits
• Cooling-Off Period — from 24 hours up to 6 months
• Permanent Self-Exclusion Option
• Full access to your betting history and spending reports

For more details, visit our Responsible Gaming page.

Betlee reserves the right to suspend or close any account at its discretion. Members may also request to close their own account.

Reasons for Closure by betlee

• Breach of Terms & Conditions
• Detection of fraudulent or suspicious activity
• Extended inactivity (over 12 months)
• Legal obligations or regulatory directives

If an account is closed, any remaining valid balance can be refunded through the support team — except in cases involving fraud.

Betlee strives to provide uninterrupted service at all times. However, betlee is not liable for:

• Any loss resulting from internet disconnection or technical failure
• Delays or errors on the part of third-party payment providers
• Force majeure events such as natural disasters, cyberattacks, or government-imposed restrictions
• Account information leaked due to the member's own negligence

For any dispute or complaint, please contact betlee's customer support team first. We aim to resolve most issues within 48 hours.

• Live Chat: Available 24/7 on the betlee website or app
• Email: support@betlee.bet — typically responded to within 12 hours

When submitting a complaint, please provide your account number, transaction date, and full details of the issue. betlee's decision shall be considered final, though a fair review process will always be followed.

Betlee reserves the right to modify these terms and conditions at any time as needed. Members will be notified of significant changes via email or platform notification.

Continuing to use betlee after any changes are made will be considered your acceptance of the updated terms. We recommend checking this page regularly.