Every transaction, registration detail, and browsing activity on betlee is fully secure. In this Privacy Policy, we clearly outline what information we collect, why we collect it, and how it is used.
The principles under which betlee manages your data
Betlee only collects information that is strictly necessary to provide its services. Collecting excessive or irrelevant data is against our policy.
All data is secured with SSL 256-bit encryption — the same standard used by leading banks and financial institutions worldwide.
Betlee never sends marketing messages without your consent. You may unsubscribe at any time.
You may request deletion of your personal data at any time. betlee will action this unless prevented by a legal obligation.
Any third party engaged by betlee to provide a service is bound by the same privacy standards. The sale of user data is strictly prohibited.
If significant changes are made to the Privacy Policy, betlee will notify you in advance — via email or an in-platform notification.
Betlee only collects information that is genuinely necessary to provide you with our services. Collecting irrelevant or excessive data goes against our policy.
Name, age, address, identity document
Transaction history, payment methods
Betting history, preferences, sessions
Device, IP Address, Browser
Betlee may collect your information through various methods. Each method is transparent and operated with your consent.
Betlee uses collected data solely for specific, legitimate purposes. Misuse of data is contrary to our core principles.
Betlee never sells your personal information. However, limited data may be shared with trusted partners solely to deliver our services.
Betlee uses cookies on its website and app to enhance your experience. Cookies are small data files stored on your device.
You can manage your cookie preferences at any time through your browser settings.
Betlee does not store more information than necessary. Retention periods depend on the type of data and applicable legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Identity Details | 5 years after account closure | Legal Obligation |
| Financial Transaction Records | 7 years | Financial Regulatory Requirements |
| Gaming Activity Logs | 3 Years | Responsible Gaming & Dispute Resolution |
| Cookies & Session Data | 30 Days – 2 Years | By Cookie Type |
| Customer support conversations | 2 Years | Quality Improvement & Reference |
Once the retention period ends, data is securely deleted or anonymised in a way that makes identification impossible.
You have a number of rights regarding your personal data held by betlee. To exercise any of these rights, please contact our support team.
| Rights | Description |
|---|---|
| Right to Know | You can request to see what information betlee holds about you. |
| Right to Rectification | You can request corrections to any inaccurate or outdated information. |
| Right to Erasure | You may request deletion of your data where there is no legal obligation for us to retain it. |
| Right to Restrict Processing | You may request that the use of your data be temporarily restricted under certain circumstances. |
| Right to Portability | You can export your data in a standard, portable format. |
| Right to Object | You may object to your data being used for marketing or any specific purpose. |
Betlee's services are intended for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.
If a parent or legal guardian believes their child's information has been collected by mistake, please contact support@betlee.bet immediately. betlee will delete that information without delay.
Betlee protects your data using industry-leading security standards.
In the event of a data breach, betlee will notify affected members as soon as possible in accordance with applicable law.
Betlee may update this Privacy Policy from time to time to keep pace with changes in technology and applicable regulations.
For any privacy-related questions, requests, or complaints, please don't hesitate to get in touch.
General FAQs on Gaming & Platform Usage
Privacy guaranteed, security at the highest standard — your best gaming experience awaits at betlee.